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Frequently Asked Questions

Can I return unwanted items?
Yes, providing they're unused with original packaging, not a "Special Order" and you tell us within 14 days of delivery. Just contact us for a returns number and send it back. We'll refund the item and keep you informed.
(Does not apply to orders made outside the EU, delivered outside the EU and trade orders.Full Return Details)

Is everything in stock?
All items are listed with a live stock status. We'll reserve your order while completing your payment.
If an item is out of stock we'll say so next to your item listing and at the shopping cart. You can still place an order and we'll keep you updated via email.

When will my order arrive?
A guaranteed / estimated delivery date is shown above and after entering your address on the next page.
We send most orders out the same day. (When ordered before 13:00 on working days).